The right part, with the technician

Industrial equipment service centre — Stock & purchasing

A technician travelled 60 km to a factory, opened the machine, and found the van didn't have the part.

What was going wrong

Spare parts were spread across the store and three vans, with serial-numbered parts tracked in a notebook.

What changed

Each van is now a stock location. Parts — with serial numbers where it matters — are issued to jobs, low stock is flagged before it runs out, and the technician checks availability before leaving.

What it changed day to day

How NikERP helps businesses like this

NikERP.cloud is cloud ERP and CRM software for Indian SMEs: GST invoicing, stock, purchase, accounts, customer follow-ups and reporting in one system, with an industry template to start from.