The next service books itself

Two-wheeler service · 900 vehicles on the books — Customers who come back

Customers came once and went to whoever reminded them next.

What was going wrong

Service history was on paper job cards in a cupboard, so nobody could be called back at the right time.

What changed

Every vehicle has its history by registration number, and the next service reminder goes out by WhatsApp when it falls due.

What it changed day to day

• Repeat visits: Up
• Reminders: Automatic
• History: By registration

How NikERP helps businesses like this

NikERP.cloud is cloud ERP and CRM software for Indian SMEs: GST invoicing, stock, purchase, accounts, customer follow-ups and reporting in one system, with an industry template to start from.