Quotes out before the competitor's

Offset and digital printer — Winning more sales

Customers asked three printers for a price; the one who answered first usually won.

What was going wrong

Each quote was worked out on a calculator for every quantity, and only the owner could do it.

What changed

Quotations are now built from the job specs with quantity slabs, sent as a branded PDF on WhatsApp within minutes, and followed up automatically if the customer goes quiet.

What it changed day to day

• Quotes: Within minutes
• Follow-ups: Automatic
• Owner: No longer the only estimator

How NikERP helps businesses like this

NikERP.cloud is cloud ERP and CRM software for Indian SMEs: GST invoicing, stock, purchase, accounts, customer follow-ups and reporting in one system, with an industry template to start from.