Parents always in the loop

Tuition centre · classes 8 to 12 — Customers who come back

A parent heard about the test schedule change from another parent, two days late.

What was going wrong

Announcements went out in overcrowded WhatsApp groups, and individual messages took the teachers' evenings.

What changed

Students and parents are now grouped by batch. Schedule changes, test reminders and holiday notices go out to the right batch in one go, and replies come back to the centre's inbox.

What it changed day to day

• Announcements: Reach the right parents
• Teachers' evenings: Back
• Parent queries: In one inbox

How NikERP helps businesses like this

NikERP.cloud is cloud ERP and CRM software for Indian SMEs: GST invoicing, stock, purchase, accounts, customer follow-ups and reporting in one system, with an industry template to start from.