Getting paid without the awkward calls

IT services firm · 14 people — Getting paid & cash flow

The founder hated chasing clients for money — so nobody did, and 90-day-old invoices piled up.

What was going wrong

Invoices went out as Word files, there was no record of who had been reminded, and every payment had to be matched by hand.

What changed

Invoices now go out as GST-ready PDFs with a payment link. Reminders follow politely before and after the due date, and payments are recorded against the right invoice as they arrive.

What it changed day to day

• Reminders: Sent without anyone asking
• Old invoices: Down sharply
• Founder: Off collection duty

How NikERP helps businesses like this

NikERP.cloud is cloud ERP and CRM software for Indian SMEs: GST invoicing, stock, purchase, accounts, customer follow-ups and reporting in one system, with an industry template to start from.