Every enquiry meets a counsellor

Coaching institute · 4 centres — Winning more sales

Admission season brought hundreds of enquiries from ads — and many of them never got a single call.

What was going wrong

Counsellors kept their own lists, fee instalments were chased by phone, and nobody knew which ad actually brought students.

What changed

Enquiries are now shared among counsellors with a follow-up task for each. Fee reminders go out on WhatsApp before every instalment, and admissions are tracked back to the ad that brought them.

What it changed day to day

• Follow-ups: On time, every time
• Fee reminders: Automatic
• Ad spend: Measured by result

How NikERP helps businesses like this

NikERP.cloud is cloud ERP and CRM software for Indian SMEs: GST invoicing, stock, purchase, accounts, customer follow-ups and reporting in one system, with an industry template to start from.