Artwork approved before the press rolls

Commercial printing press · 2 shifts — Customers who come back

A wrong shade of blue on 5,000 brochures — because the approved artwork was in someone else's inbox.

What was going wrong

Job specifications passed from sales to the shop floor by phone, and repeat customers only reordered when they remembered.

What changed

Every job now has a job card with size, paper, finish and quantity, and the customer approves the artwork through the portal. Regular customers get a reminder when it's usually time to reorder.

What it changed day to day

• Reprints: Far fewer
• Reorders: Prompted automatically
• Job status: Visible to customers

How NikERP helps businesses like this

NikERP.cloud is cloud ERP and CRM software for Indian SMEs: GST invoicing, stock, purchase, accounts, customer follow-ups and reporting in one system, with an industry template to start from.